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Mona works at a bank. When Luis, originally from Colombia, arrives to drop off his paycheck, she pretends to be busy and directs him to a different teller. She does this whenever a Hispanic person wants assistance. This is an example of ________.

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Answer:

Option B, Discrimination, is the right answer.

Explanation:

Discrimination. Mona discriminates based on racial characteristics. The behavior might also be considered passive-aggressive because, rather than owning up to her behavior and beliefs, she avoids confrontation by pretending to be busy.

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