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While training for her new job as a pharmaceutical sales representative, Mallory spent several days shadowing an experienced company rep. She watched the rep focusing on the benefits of the new drugs while not volunteering pricing information, side effects, or comparison data. Mallory assumed that this reflected part of the pharmaceutical firm's ____
(A) buying center.
(B) culture.
(C) mission statement.
(D) corporate social responsibility.
(E) RFP process.

Respuesta :

Answer:

Culture is the correct answer.

Explanation:

A company's culture includes the values, practices, and beliefs which are shared by the member of a group. One cannot see or touch a culture. While it can be grasped from the behavior and approach of the company members. It can include hiring practices and decision making. The company's culture defines unwritten but real rules of the behavior.

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